Sheraton Hanoi Hotel, Hanoi Details

Property Name: Sheraton Hanoi Hotel
Hotel Chain Name: Sheraton Hotels
Address: K5 Nghi Tam, 11 Xuan Dieu Road
Number of Rooms: 299
Number of Suites: 16
Number of Floors: 18
Longitude & Latitude: 105.82, 21.07
Room Types Available: Executive Club Double, Executive Club Single, Executive Suite, Executive Suite Double, Preferred Room Lake View
Number of Photos: 54

Weekday Room Price Range: $104 to $310
Weekend Room Price Range: $104 to $310
Promotions: Room type: Executive Room :: Early Booking Bonusa€”Save 10% on Your Hotel Stay + Breakfast Buffet on 06/30/2012, Room type: Executive Room :: Free Wireless Internet, Breakfast Buffet on 06/29/2012, Room type: Executive Room - Sneak Away Package :: Breakfast Buffet on 06/19/2012, Room type: Executive Club :: Stay 1 Nights and Save 30% on Your Stay! + Free Wireless Internet, Breakfast Buffet on 06/23/2012, Room type: Executive Club - Limited Upgrade Offer :: Stay 1 Nights and Save 10% on Your Stay! + Free Wireless Internet, Breakfast Buffet on 05/19/2012, Room type: Executive Suite - Limited Upgrade Offer :: Stay 1 Nights and Save 20% on Your Stay! + Free Wireless Internet, Breakfast Buffet on 05/19/2012

Star Rating: 4.5
Average Review Rating: 4.51
Number of Customer Reviews: 33
First Customer Review Date: 06/06/2007
Last Customer Review Date: 02/14/2012

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Check-in Time: 3 PM
Check-out Time: NOON
Other Hotels Near Sheraton Hanoi Hotel: Fraser Suites Hanoi, Sedona Suite Hanoi, Hanoi Asia Palace Hotel, Thang Loi Hotel, Intercontinental Hanoi West
Spa information

Sheraton Hanoi Hotel offers spa services, massage/treatment rooms, facials, and body treatments.

A short guide to Tay Ho (West Lake)

Hanoi’s largest lake, once encircled by palaces that have been lost to the centuries, remains a lovely place. The lake is 13 km in circumference, and impressive buildings still dot its shore, including Tran Quoc Pagoda (the city’s oldest) and Taoist Quan Thanh Temple, famous for its bronze statues.

Recreation

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Aerobics on site
  • Fishing nearby
  • Golfing nearby
  • Swimming on site
  • Tennis on site
  • Yoga classes/instruction on site
    		•
    Awards

  • Sheraton Hanoi Hotel is listed in the 2008 Travel + Leisure 500.

    • Know before you go

  • Couples wishing to share a room must provide proof of marriage.
  • Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.

    • Accessibility Features

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
    Services
  • Free parking
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Security guard
  • Shoe shine
  • Spa services on site
  • Steam room
  • Wedding services
  • Wheelchair accessible
  • Airport transportation (surcharge)
  • ATM/banking
  • Babysitting or childcare
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express Check-In
  • Express Check-Out
  • Fitness facilities
  • Floor butler
  • Health club
  • Laundry facilities
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Nightclub
    		•
    Business & Event
  • Business center
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Room service (24 hours)
  • Secretarial services
  • Technology support staff
  • Translation services
  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
    		•
    General
  • Air-conditioned public areas;
  • Area shuttle (complimentary);
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Dial-up Internet access - surcharge;
  • Elevator/lift;
  • Front desk hours;
  • Garden;
  • Gift shops or newsstand;
  • Meeting facilities size in feet 14854;
  • Number of buildings/towers 1;
  • Number of floors: 18;
  • Number of meeting and conference rooms 9;
  • Number of restaurants 3;
  • Number of rooms: 299;
  • Number of suites: 16;
  • Poolside bar;
  • Shopping on site;
  • Suitable for children;
  • Swimming pool - children's;
  • Swimming pool - outdoor;
  • Tennis on site;
  • Tours/ticket assistance;
  • Wired (high-speed) Internet access - surcharge;
  • Wireless (high-speed) Internet access - surcharge;
  • Year Built 2004
    • Check-In time is
    Check-Out time is
    Early departure fee charged
    Pets not allowed

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Overview
    Location

    This spa hotel is located on a lake, in Hanoi, close to Tran Quoc Pagoda and Presidential Palace. Also nearby are Ho Chi Minh Mausoleum and Temple of Literature.

    Features

    Sheraton Hanoi Hotel has 2 outdoor swimming pools, an outdoor tennis court, a health club, and a steam room. Complimentary wireless Internet access is available in public areas. Business amenities at this 4.5-star property include a business center, small meeting rooms, and limo/town car service. This Hanoi property has a bar/lounge and a coffee shop/café. Guests have complimentary access to an area shuttle within 7 km. Guest parking is complimentary. Event space measuring 14854 square feet consists of a conference center, a ballroom, exhibit space, and conference/meeting rooms. The staff can arrange tour/ticket assistance, wedding services, event catering, and tour assistance. Additional amenities at this Art Deco property include a children's pool, a nightclub, and spa services. The property has designated areas for smoking.

    Hotel Rooms

    Sheraton Hanoi Hotel has 299 Hotel Rooms. Rooms feature balconies with city, lake, or river views. Televisions are equipped with premium satellite channels and free movie channels. Wireless and wired high-speed Internet access (surcharge), direct-dial phones, complimentary newspapers, and voice mail are available. Beds have Select Comfort mattresses and signature bedding. Hotel Rooms feature coffee/tea makers and complimentary bottled water. Bathrooms offer separate bathtubs and showers with handheld showerheads, phones, scales, and bathrobes. Additional amenities include washers/dryers, separate sitting areas, and separate dining areas. In addition, housekeeping is offered and amenities available on request include irons/ironing boards. Cribs (infant beds) and rollaway beds are available.

    Dining at Sheraton Hanoi Hotel


    Sheraton Hanoi Hotel has 3 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.


    Property Facts
  • Pets not allowed
  • Check-Out time is: noon
  • Check-In time starts at: 3 PM
  • Early departure fee charged
  • MasterCard
  • Visa

  • Couples wishing to share a room must provide proof of marriage.
  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.