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| Guest Review: 1 |
by Justin JT of
Malaysia |
Posted Date: 2012-04-11 |
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| The overall room and service it's worth wild for the money you pay. Location wise would be excellent as it is located near China Town. Breakfast for such a hotel is awesome! Thumbs up for this hotel. |
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| Guest Review: 2 |
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Posted Date: 2011-10-16 |
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| The hotel was very nice and the location was fabulous for getting around the old quarter. A bit pricey though for what you get - don't believe the write up of balcony for rooms - our room didn't even have a window! The mattresses are also very hard. Overall we had a good stay - just probably wouldn't go back because of the price. |
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| Guest Review: 3 |
by Celeste of
Singapore |
Posted Date: 2011-09-21 |
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| The service staff are all very friendly and helpful. They've even helped to carry our luggages for some distance for us to get onto the mini bus for our trip to Halong Bay.
The hotel is also well situated at the lake area. On fri to sun nights, the main street infront of the hotel is closed for night Market. Good if you will like to pick up some bargain goods. |
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| Guest Review: 4 |
by Peter and Ado of
Auckland, New Zealand |
Posted Date: 2011-08-18 |
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| A wonderful 'smaller' hotel with a wonderfully friendly 'family' feel from dedicated staff. Situated close to the northern end of the lake in the Old Town and close to the Water Puppet Theatre, The Serenade is surrounded by markets and small shops. Very nicely appointed room on 7th floor, spotlessly clean and very spacious. Excellent bathroom and facilities with our one singular complaint being air con which for some odd reason could never be cooled below 19C - seemingly as cool as possible, which was odd?
Terrific value for money and all round highly recommended. |
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| Guest Review: 5 |
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Posted Date: 2011-08-14 |
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| ホアンキエム湖から至近で、サービスも非常に良く、特別な依頼も丁寧に対応してくれた(帰りのタクシーは信頼できる会社を選らんで呼んでくれた)。バスタブなしの、窓のない部屋だったので開放感は全くないが、値段を考えると部屋は綺麗だったので十分満足。ホテルは宿泊目的だけという方には最高だと思います。
ウェルカムドリンク付き。
あと、ホテル前は交通量が多いのでタクシーはそんなに長く停車してくれません。ご注意を。 |
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| Guest Review: 6 |
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Posted Date: 2011-05-11 |
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| Vi er meget rejsevante og var enige om at vi aldrig havde mødt så megen venlighed og kompetence fra the front desk.
Værelset var meget smagfuldt,rent med fine faciliteter.
Morgenmaden var helt i top.Igen med fin service.
Eneste minus var manglende udsigt fra værelset,idet "vinduet" vendte ud til en skakt med ovenlys. Vi kommer gerne tilbage |
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| Guest Review: 7 |
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Posted Date: 2011-01-03 |
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| On reading a review of the hotel before booking it sounded great but was warned to get room with windows. I forgot that. Overslept in bed because i id not know my room did not have windows just stutters which you could not open. The next day tried to change rooms but was told all the rooms had no windows they tried to upgrade me that was when i told all rooms had no windows. I checked out and went to the Hilton expensive but worth it |
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| Guest Review: 8 |
by Elisabeth M of
London |
Posted Date: 2010-11-28 |
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| Thoroughly recommend this hotel. We were very impressed with both the facilities and the service. Amazing value. Excellent location right in the middle of the Old Quarter. Only thing - check you have reserved a room with an external window! We were upgraded to a city view room which was lovely. |
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| Guest Review: 9 |
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Posted Date: 2010-10-14 |
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| とても滞在しやすかったです。部屋もきれいだし。欲を言えばシャワールームの排水がもうちょっとよければ。あと、バスタブがあれば。 |
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| Guest Review: 10 |
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Posted Date: 2010-08-13 |
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| The hotel is located a center of Hanoi and it's very convenient for a shopping. The room charge includes a breakfast with a quality. A good balance of cost and benefit. |
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