Serenade Hotel, Hanoi Details

Property Name: Serenade Hotel
Independent: Yes
Address: 58 Hang Dao Street
Number of Floors: 1
Longitude & Latitude: 105.85, 21.03
Room Types Available: City view, Deluxe, Junior
Number of Photos: 75

Weekday Room Price Range: $49 to $83
Weekend Room Price Range: $49 to $83
Promotions: Room type: City view :: Stay 1 Nights and Save 20% on Your Stay! + Free Wireless Internet, Breakfast Buffet on 06/19/2012

Star Rating: 3.0
Average Review Rating: 4.43
Number of Customer Reviews: 20
First Customer Review Date: 04/30/2009
Last Customer Review Date: 04/11/2012

Recent Serenade Hotel Review: "this was a lovely hotel, we started our trip in this hotel and were a little bit shocked because it was in the middle of the old town and we coudnt believe that there was a hotel because it was overcrowded by the weekly market. But that was really nice, we didnt realize that we were so central! The rooms were well cleaned (we had a city view room),  a beautifull bathroom (no bad). There is al balcony but not so sit on. Breakfast is set up well. They serve asian and western breakfast but if you want something special or some more of fruit that that is a little bit difficult for the staf. The breakfast staff is not that good in speaking english. Sometimes it feels a little bit impolite. We were very happy with our hotel but after travelling for some more weeks we think that this hotel was very expensive compaire to others. But it is stil a good place!"


Check-in Time: 2 PM
Check-out Time: NOON
Other Hotels Near Serenade Hotel: Hanoi Old Quarter Hotel, Splendid Star Hotel, Hanoi Red Sun Hotel, Indochina2 Hotel, Hanoi Mikes Hotel


Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Aerobics nearby
  • Bicycle rentals on site
  • Golfing nearby
  • Motor boating on site
  • Playground nearby
  • Racquetball/squash nearby
  • Tennis nearby
  • A short guide to Old Quarter - Hoan Kiem Lake

    The atmospheric, narrow streets of Hanoi’s Old Quarter have much to offer travelers, including Red River boat tours and water puppet theatre. Hoan Kiem Lake features its own temple, 8th century Jade Mountain Temple, as well as a small tower, built on an islet to honor the lake’s golden tortoise of legend.

    Check-in information

    Early Check-In is available for groups that reserve five rooms or more.

    Know before you go

  • Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
  • Services
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Parking nearby
  • Porter/bellhop
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Sauna
  • Shoe shine
  • Tour assistance
  • Airport transportation (surcharge)
  • Babysitting or childcare
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Currency exchange
  • Free breakfast
  • Business & Event
  • Business center
  • Dry cleaning/laundry service
  • General
  • Air-conditioned public areas;
  • Elevator/lift;
  • Microwave in lobby;
  • On-site medical assistance available;
  • Shopping on site;
  • Smoke-free property;
  • Tours/ticket assistance;
  • Wired (high-speed) Internet access - complimentary;
  • Wireless (high-speed) Internet access - complimentary
  • Check-In time is
    Check-Out time is
    Pets not allowed

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Hotel Features

    This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. A complimentary breakfast is served each morning. Complimentary wireless and wired high-speed Internet access is available in public areas and a computer station is located on site. This 3-star hotel features business amenities including a business center and limo/town car service. The staff can arrange tour/ticket assistance, business services, and tour assistance. Additional amenities at this Art Deco property include a rooftop terrace, a sauna, and multilingual staff. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). This is a smoke-free property.

    Hotel Rooms

    The 45 air-conditioned Hotel Rooms at Serenade Hotel include minibars and safes. Beds have Select Comfort mattresses, signature bedding, down comforters, and down blankets. Pillow menus are available. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 21-inch high-definition televisions are equipped with free movie channels and complimentary TV Internet access. All accommodations provide desks and direct-dial phones. Bathrooms offer bathtubs or showers with handheld showerheads, and rainfall showerheads. Bathrooms also include scales, bathrobes, and designer toiletries. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include slippers and makeup/shaving mirrors. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered daily. All Hotel Rooms at Serenade Hotel are non-smoking.

    Location

    Situated in the heart of Hanoi, Serenade Hotel is within walking distance of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Also nearby are Temple of Literature and Ho Chi Minh Mausoleum.

    Dining at Serenade Hotel


    Guests are offered a complimentary breakfast.



    Property Facts
  • Pets not allowed
  • Check-Out time is: noon
  • Check-In time starts at: 2 PM
  • Caters to families
  • Caters to groups
  • No cribs (infant beds) available
  • American Express
  • JCB International
  • MasterCard
  • Visa
  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • All guests staying in hotel Hotel Rooms must be registered with the hotel.
  • No pets, including service animals, are allowed at this property.