Intercontinental Hanoi West, Hanoi Details

Property Name: Intercontinental Hanoi West
Independent: Yes
Address: 1a Nghi Tam Tay Ho
Number of Rooms: 359
Number of Suites: 18
Number of Floors: 5
Longitude & Latitude: 105.83, 21.06
Room Types Available: 1 King Bed Junior Suite, 2 Single Beds Deluxe Hanoi View, King Bed Deluxe Hanoi View, King Bed Deluxe Pool View, King Bed Deluxe Westlake View
Number of Photos: 97

Weekday Room Price Range: $105 to $161
Weekend Room Price Range: $105 to $161
Promotions: Room type: Club Intercontinental :: Breakfast Buffet, Free High-Speed Internet on 06/19/2012

Star Rating: 5.0
Average Review Rating: 4.52
Number of Customer Reviews: 34
First Customer Review Date: 02/14/2009
Last Customer Review Date: 05/02/2012

Recent Intercontinental Hanoi West Review: "Spent one night here. Good service, fast check in, friendly front desk; however, the lady concierge didn't seem enthusiastic, spoke difficult to understand English, and a lack of effort explaining the to-dos in Hanoi. Got a pool view room away from the main building on the lake; however, couldn't see the pool at all. No wifi provided, room is clean  and comfortable but had a damp feel most likely due to the room sitting on the west lake. Sunset bar was decent and relaxing. The Asian cuisine on the 2nd floor is pricey and subpar. Located near some of my favorite restaurants and hangout places in Hanoi. Would definitely recommend this hotel for couples and those who want to spend time using and chilling at the hotel facilities."


Check-in Time: 2 PM
Check-out Time: NOON
Other Hotels Near Intercontinental Hanoi West: Hanoi Asia Palace Hotel, Thang Loi Hotel, Fraser Suites Hanoi, Bro&sis Hotel - Hang Bun, Sofitel Plaza Hanoi
Recreation

Recreational amenities at the hotel include an outdoor pool, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Yoga classes/instruction on site
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    A short guide to Tay Ho (West Lake)

    Hanoi’s largest lake, once encircled by palaces that have been lost to the centuries, remains a lovely place. The lake is 13 km in circumference, and impressive buildings still dot its shore, including Tran Quoc Pagoda (the city’s oldest) and Taoist Quan Thanh Temple, famous for its bronze statues.

    Know before you go

  • Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
  • Guests must show current government-issued proof of identity at the time of Check-In.

    • Accessibility Features

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
    Services
  • Free parking
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Secure parking
  • Security guard
  • Shoe shine
  • Steam room
  • Tour assistance
  • ATM/banking
  • Babysitting or childcare
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Express Check-In
  • Fitness facilities
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
    		•
    Business & Event
  • Business center
  • Conference room(s)
  • Room service (24 hours)
  • Secretarial services
    		•
    General
  • Air-conditioned public areas;
  • Bar/lounge;
  • Number of floors: 5;
  • Number of restaurants 3;
  • Number of rooms: 359;
  • Number of suites: 18;
  • Restaurant(s) in hotel;
  • Swimming pool - outdoor
    • Check-In time is
    Check-Out time is
    Pets not allowed

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Hotel Rooms

    Rooms feature balconies with city views. The 359 air-conditioned Hotel Rooms at InterContinental Hanoi Westlake include minibars and safes. Pillow menus are available. For a surcharge, guests can use the in-room wired high-speed Internet access. 32-inch LCD televisions are equipped with satellite channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones with voice mail. Bathrooms offer bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms also include double sinks, bathrobes, and makeup/shaving mirrors. In-room coffee/tea makers and complimentary bottled water are provided. Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include in-room massages and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.

    Location

    Located in Hanoi (Tay Ho), InterContinental Hanoi Westlake is close to Tran Quoc Pagoda, Ho Chi Minh Mausoleum, and Presidential Palace. Also nearby are Ba Dinh Square and One Pillar Pagoda.

    Hotel Features

    InterContinental Hanoi Westlake has an outdoor pool, a steam room, and a sauna. Complimentary wireless Internet access is available in public areas and a computer station is located on site. Business amenities at this 5-star property include a business center, small meeting rooms, and limo/town car service. The hotel offers 3 restaurants along with a bar/lounge. The staff can arrange concierge services, tour/ticket assistance, and event catering. Additional amenities include a children's pool, a fitness facility, and a terrace. Guest parking is complimentary. The property has designated areas for smoking.

    Dining at Intercontinental Hanoi West


    Intercontinental Hanoi West has 3 restaurants on site. 24-hour room service is available.


    A Green / Sustainable Property - Third Party Certified

    This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property’s impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company’s sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
  • Intercontinental Hanoi West is listed in the 2008 Condé Nast Traveler Hot List.

    		•
    Property Facts
  • Pets not allowed
  • Check-Out time is: noon
  • Check-In time starts at: 2 PM
  • American Express
  • Diners Club
  • JCB International
  • MasterCard
  • Visa

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.