Palace Hotel, Hanoi Details

Property Name: Hanoi Plaza Hotel
Hotel Chain Name: Magellan Group
Address: 26 Hang Non Street, Hoan Kiem Dist.
Number of Rooms: 25
Number of Floors: 6
Longitude & Latitude: 105.85, 21.03
Room Types Available: Deluxe City View, Family Suite City View, Standard Room, Suite Room City View
Number of Photos: 23


Star Rating: 2.5
Average Review Rating: 4.05
Number of Customer Reviews: 4
First Customer Review Date: 06/06/2009
Last Customer Review Date: 03/09/2011

Recent Hanoi Plaza Hotel Review: "I actually stayed at two hotels in Hanoi, the Splendid Star and this one. Both were conveniently located right in the Old Quarter not too far from Lake Hoan Kiem. This hotel was a bit quieter and I slept better. The Splendid Star is right near St. Joseph's Cathedral. In addition to the motorbike noise, which you can't escape, church bells and roosters  crowing woke me up very early every morning. Also Tony I believe, the man at the front desk was friendlier than the man at the Splendid Star. He helped me a lot, providing a map, telling me what was in the area, giving advice and so forth. Also I got a pickup and a dropoff at the airport. Both went smoothly. Tony actually got me going the morning I left. I indulged a bit too much the night before. I would have missed my flight if it wasn't for him. As for the pickup, supposedly there are a lot of taxi drivers who scam tourists in Hanoi. They try and say that your hotel is booked up and then take you to their friend's hotel.They are shills. Beware! I would stay at the Hanoi Plaza again. Overall it was a really good experience. I have only two criticisms. One, the breakfast was terrible. I'm not the only one who thought this. A gaggle of middle aged Danes were in the dining room when I arrived. They turned their noses up and grimaced at the buffet breakfast. The breakfast at the Splendid Star was awesome, freshly made to order. My second criticism is that they didn't have change when it came time to pay for the car service. Hotels are supposed to be able to get you change, aren't theyr I did get it but it was a bit of a struggle. This is a problem countrywide. Getting change in Vietnam isn't always easy. Also they were afraid that a slight tear in the bill I gave them would make the money null and void. Simple naivete. But I understand that they don't see big bills that often. It was a $100 bill U.S. So that's ok. The bed was comfortable. The shower could have used a bit more pressure but was ok. The staff was fr"


Check-in Time: 1 PM
Check-out Time: NOON
Other Hotels Near Hanoi Plaza Hotel: Hanoi Old Quarter Hotel, Hanoi Red Sun Hotel, Indochina2 Hotel, Splendid Star Hotel, Galaxy
A short guide to Old Quarter - Hoan Kiem Lake

The atmospheric, narrow streets of Hanoi’s Old Quarter have much to offer travelers, including Red River boat tours and water puppet theatre. Hoan Kiem Lake features its own temple, 8th century Jade Mountain Temple, as well as a small tower, built on an islet to honor the lake’s golden tortoise of legend.

Know before you go

  • Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.

    • Accessibility Features

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
    Services
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Laundry facilities
  • Medical assistance available
  • Multilingual staff
  • Safe-deposit box at front desk
  • Security guard
  • Tour assistance
  • Use of nearby fitness center (discount)
  • ATM/banking
  • Cell phone/mobile rental
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Express Check-In
  • Express Check-Out
  • Free breakfast
    		•
    Business & Event
  • 24-hour front desk
  • Business center
  • Business services
  • Dry cleaning/laundry service
  • Room service (24 hours)
  • Secretarial services
  • Translation services
    		•
    General
  • Air-conditioned public areas;
  • Elevator/lift;
  • Fireplace in lobby;
  • Number of floors: 6;
  • Number of rooms: 25;
  • Picnic area;
  • Restaurant(s) in hotel;
  • Television in lobby;
  • Umbrella
    • Check-In time is
    Check-Out time is
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
    Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

    Hotel Features

    This business-friendly hotel offers a restaurant. Guests are served a complimentary breakfast. The hotel features business amenities including a business center and secretarial services. The staff can arrange concierge services, business services, and tour assistance. Additional amenities include multilingual staff, laundry facilities, and a picnic area.

    Hotel Rooms

    The 25 air-conditioned Hotel Rooms at Hanoi Plaza Hotel include minibars and safes. Rooms have high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks, complimentary newspapers, and direct-dial phones. Bathrooms offer separate bathtubs and showers with handheld showerheads, makeup/shaving mirrors, and hair dryers. All units feature refrigerators and coffee/tea makers. Additional amenities include ceiling fans and windows that open. In addition, amenities available on request include irons/ironing boards and wake-up calls.

    Location

    Situated in Hanoi, Hanoi Plaza Hotel is close to St. Joseph Cathedral, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Also nearby are Temple of Literature and Ho Chi Minh Mausoleum.

    Dining at Hanoi Plaza Hotel


    Hanoi Plaza Hotel has a restaurant on site. Guests are offered a complimentary breakfast. 24-hour room service is available.


    Property Facts
  • Pets accepted
  • Check-In time starts at: 1 PM
  • Check-Out time is: Noon

  • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.